This draft Privacy Policy explains personal data collected through the Umi website and early-access forms. Umi products are not currently available for general purchase.
1. Data controller
The legal entity responsible for product services has not been confirmed. The team operating this early-access website can be contacted at the privacy email shown on the Contact page. Controller details and a privacy contact designation will be published before product data is collected.
Privacy questions can be sent to the privacy email address published in the site footer.
2. What we collect
- Contact and request data: name, email address, company, message, sales-form details and early-access interest that you submit.
- Technical data: limited request and security logs generated when you browse the website.
- Product data and payment data: product accounts, customer content and payment processing are not currently available through this website.
3. Why we process data
We process personal data to provide and secure the Service, to bill you, to answer support requests, and, with your consent where required, to send product updates. We do not sell personal data and do not use your data to train AI models.
4. Legal bases
Depending on where you live, we rely on performance of a contract, legitimate interest, legal obligation, or consent as the lawful basis for each processing activity.
5. Retention
We keep account data while your account is active. Content data is deleted within 90 days of account closure. Logs are kept for security purposes for a maximum of 12 months unless the law requires longer.
6. Sharing and subprocessors
We share data only with the service providers listed in our subprocessors page, under contracts that protect your data. We do not share personal data with advertisers.
7. International transfers
Where data crosses borders, transfers rely on adequacy decisions or standard contractual clauses. For Vietnamese customers, we comply with Vietnam's personal data protection law and Decree 13/2023/NĐ-CP, including notice of cross-border transfers.
8. Your rights
You may access, correct, export or delete your personal data, object to or restrict processing, and withdraw consent where it applies. Write to the privacy email in the footer and we respond within 30 days.
9. Cookies
Details of the cookies we use, and how to control them, are in the Cookie Policy.
10. Changes
Material changes to this policy are announced on this page and by email at least 14 days in advance.